- Data Processing
The data obtained about you is used for one or more of the following purposes: for personalizing your user experience (collected information helps us to better respond to your individual needs) for improving our website (we constantly strive to improve our website offerings based on the feedback we receive from our visitors) for establishing primary communication channels with you for occasional email sending (related to occasional receipt of news (if desired), updates, information about similar products or services, etc.) On our website, we do not offer or provide services or products of third parties. The stored data will not be transferred or stored in countries outside the European Union. We keep and protect your personal data for the duration of your business relationship with us. Personal data that you have provided to us for business or contact purposes are regularly deleted after 12 months from the date you provided us with that data.
- Individual Rights
If you wish to know whether we possess and process your personal data, or if you want to access the personal data we have about you, please contact us at reservations@kalistaistriana.com. You can also request information about: the purpose of data processing, categories of personal data being processed; who else outside our company has received your personal data from us; what is the source of personal data (if you have not directly provided them to us); and how long we will keep the data. You have the right to rectify any personal data we hold if they are inaccurate. You can also, subject to certain exceptions, request that we delete your data or stop processing it. You can request us to stop using your personal data for direct marketing purposes. In many countries, you have the right to lodge a complaint with the competent data protection authority if you are not satisfied with how we handle your personal data. If technically feasible, we will, based on your request, send you your personal data or transfer it directly to another data controller. If you submit a request to send your personal data to reservations@kalistaistriana.com, we will comply with that request free of charge. If we cannot fulfill your request within a reasonable time, we will inform you of the date by which we will fulfill the request. If for some reason we cannot fulfill your request, we will send you an explanation of why we did not fulfill your request.
- Web Analytics
Google Analytics service, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files stored on your computer that enable analysis of your use of the website. Google will typically transfer and store data created by the cookie about your use of this website on servers in the United States. In the event that IP anonymization is activated on this website, Google will first shorten your IP address within member states of the European Union or in other member states that are parties to the Agreement on the European Economic Area. The entire IP address will only be transmitted to Google's service in the United States and truncated there in exceptional cases. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide additional services related to website and internet usage to the website operator. The IP address that your browser transmits during Google Analytics will not be associated with any other Google data. You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of the website. You can also prevent Google from collecting and processing data generated by the cookie and your use of the website (including your IP address) by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can prevent registration through the Google Analytics service using the following link. A disabling cookie will be set to prevent future registration of your data during your visits to our website: https://tools.google.com/dlpage/gaoptout?hl=en. For more information on terms of use, please visit https://www.google.com/analytics/terms or https://policies.google.com/privacy?gl=HR&hl=en. Please note that the Google Analytics website is extended with the code "anonymizeIp" to ensure anonymous recording of IP addresses (IP masking). Additionally, Google Analytics is used to evaluate data from AdWords and DoubleClick cookies for statistical purposes. If you do not wish to do so, disable this through the Ads Property Manager (https://www.google.com/settings/ads/onweb).
- Changes to Our Privacy Policy
In the event of changes to our Privacy Policy, we will notify you on this website and update the amendment date of the privacy policy below as follows. This privacy policy was last amended on March 3, 2024.
- Your Consent
By using this website, you consent to this privacy policy.
- Right to Lodge a Complaint with a Supervisory Authority
You may send a complaint to the supervisory authority at any time regarding our collection and processing of your personal data. In the Republic of Croatia, you can lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
- Contact
If you have any questions or comments regarding our Data Privacy Policy or wish to change the data we have about you, please contact us at: Villa Kalista Istriana, Istria Croatia reservations@kalistaistriana.com.